Yesterday I interviewed one of the teachers at North Coast Institute, TAFE NSW about the current use of technology to engage trainees and industry. Linda Johnston, a Community Pharmacy Teacher and e-Learning Contact for the THRAPS Faculty (Tourism, Hospitality, Retail and Personal Services) was happy to share her experiences with me.
This podcast covers the use of Adobe Connect as ‘Virtual Classrooms‘, the use of various Social Networking and collaboration tools, such as wiki’s,blog’s and Facebook to engage trainee’s in industry.
Linda also talks about the mutual benefits to TAFE and Industry and the importance of these tools for life-long learning.
Fight for good design!
Fight for usability!
Fight for a decent looking, user friendly, cool and stylish interface!
Why?
For a better customer experience, a satisfied customer, to be competitive. The next generation is coming (Generation Z) and they are more fashion and design conscious than ever before. Be ready!
“Social media is an umbrella term that defines the various activities that integrate technology, social interaction, and the construction of words, pictures, videos and audio. This interaction, and the manner in which information is presented, depends on the varied perspectives and “building” of shared meaning among communities, as people share their stories, and understandings. ” Wikipedia
How can Social Media help provide a better service?
Yesterday I interviewed one of the teachers at North Coast Institute, TAFE NSW about the current use of technology to engage trainees and industry. Linda Johnston, a Community Pharmacy Teacher and e-Learning Contact for the THRAPS Faculty (Tourism, Hospitality, Retail and Personal Services) was happy to share her experiences with me.
